Terms and Conditions of Service

Last updated on: July 28, 2025

Acceptance of Terms

By accessing and using Calyrosventhia financial planning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions

These terms constitute a legally binding agreement between you and Calyrosventhia. If you do not agree with any part of these terms, please discontinue use of our services.

Definitions and Interpretations

For the purposes of these terms, the following definitions apply

  • Service: Financial planning consultation and advisory services provided through our subscription platform
  • Company: Calyrosventhia, a Malaysian registered company providing financial planning services
  • User/Client: Any individual or entity accessing or using our financial planning services
  • Content: All information, materials, documents, and communications provided through our services

Authorized Use of Services

Your use of our financial planning services is subject to the following conditions and restrictions

Permitted Activities

  • Access financial planning consultation and guidance for personal use
  • Receive personalized recommendations based on your financial situation
  • Participate in scheduled consultation sessions and follow-up communications

User Obligations and Responsibilities

As a client of our financial planning services, you agree to

  • Provide accurate and complete financial information during consultations
  • Maintain confidentiality of access credentials and account information
  • Use services only for lawful purposes and in accordance with applicable regulations
  • Notify us promptly of any changes in your financial circumstances or objectives

Prohibited Uses

The following activities are strictly prohibited when using our services

  • Sharing account access with unauthorized third parties
  • Attempting to reverse engineer or copy our proprietary methods or systems
  • Using services for illegal activities or fraudulent purposes
  • Interfering with the proper operation of our platform or services
  • Providing false or misleading information during consultations

Intellectual Property Protection

All content, methods, analysis tools, and materials provided through our services are protected by intellectual property laws and remain the exclusive property of Calyrosventhia.

We grant you a limited, non-transferable license to use our services for personal financial planning purposes only.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these terms. Privacy Policy

Payment Terms and Conditions

The following terms apply to all payments for our financial planning services

  • Subscription Fees: Monthly subscription of RM 250 (inclusive of applicable taxes) charged in advance
  • Payment Methods: We accept major credit cards, online banking, and approved electronic payment methods
  • Billing Cycle: Payments are processed monthly on your subscription anniversary date

Service Disclaimers

Important limitations and disclaimers regarding our financial planning services

Our services are provided "as is" without warranties of any kind, either express or implied

We disclaim all warranties regarding the accuracy, completeness, or suitability of financial recommendations for your specific circumstances

Limitation of Liability

Calyrosventhia's liability for any claims arising from use of our services shall be limited to the amount of fees paid by you in the twelve months preceding the claim

In no event shall our total liability exceed the equivalent of three months' subscription fees

Dispute Resolution

For resolving disputes, we participate in alternative dispute resolution mechanisms

Dispute Resolution Process

Disputes arising from these terms shall be resolved through binding arbitration in accordance with Malaysian arbitration laws

Arbitration proceedings shall be conducted in English and held in Kuala Lumpur, Malaysia

European Union Dispute Resolution

For EU residents, alternative dispute resolution is available through the European Commission's online dispute resolution platform

Access ODR Platform: https://ec.europa.eu/consumers/odr

Service Termination

Either party may terminate the service agreement with thirty days' written notice

Upon termination, your access to services will cease, though certain provisions of these terms shall survive termination

Applicable Law

These terms are governed by Malaysian law and subject to the exclusive jurisdiction of Malaysian courts

Terms Modification

We may modify these terms periodically, with significant changes communicated at least thirty days in advance

Continued use of services after modification constitutes acceptance of revised terms

Complete Agreement

These terms, together with our Privacy Policy and other referenced documents, constitute the complete agreement between you and Calyrosventhia

Contact Details

For questions about these terms or our services, please contact us using the information provided

Company: Calyrosventhia

Email: info@calyrosventhia.com

Phone: +60 4 7815 5760

Address: 50 Jalan Sultan Ahmad Shah, George Town, Penang